If you see a time limited in-store item that you want to purchase using apex coins, this might affect you as you will effectively need to wait "24 hours" before they can help you, and even then you'll have to manually contact them without any assurance or guarantee that they'll sort things out. Just thought some of you should take this into account before purchasing this game. Apex Coins are not available for purchase on the Steam store front in my country. It might take a little bit of time for the purchase to register to the account. We will always make sure you get the content/coins you purchased for Apex Legends. I asked if they could process a refund instead but "In-game items are ineligible for a refund" is their official response. 93 + XP Me too Accepted Solution 24 February 2019 Options EABlueberry Community Manager Hey all I merged some of your posts together into one so everyone receives the same message. The alternative is to redownload the entire game on Origins to "activate" the coins. I'm trying to convince them to resolve the issue for me automatically without having to contact customer support once more but they are explicit that I have to come to them again after the 24 hours is up. I've contacted customer support but they've told me to wait 24 hours for the issue to resolve on its own. showing others how valuable you think that review is. I had the very unfortunate issue of purchasing content off the origin store thinking it would be compatible with Apex Legends on Steam. Any points you acquired and did not redeem during our last seasonal event have gone away.
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